1 reviews | Active since Mar 2015
Incompetant!!!!!
Please reactivate my account with immediate effect, otherwise you will have great trouble on your hands!!!!<br> I phoned Vodacom on 26 and 27 February 2015<br> 26th I went to a Pick n Pay store to pay amount of R1500 towards my account, I was then informed that I am no longer able to pay my account at a Pick n Pay, only a bank or Vodacom store<br> The bank and Vodacom store was by that time already closed, so I advised I will try my best to go 27th - I did not have transport on 27th so I phoned again, and this time requested if it would be possible to deduct my account at Absa on 1st or 2nd March, which I was informed should not be a problem and confirmed by the lady I spoke to will be done, and this arrangement was for R700 + R1300 or something - in total more than R2000. <br> Enough funds were in my account,i can prove it, now without any comms lines are CUT?? Go listen to your so called recorded voice calls!!!! Refilwe in call centre is saying I didn't make that arrangement! Ha, I guess I was then phoning Vodacom in my dreams? THINK AGAIN!!! I also have another complaint which I will make in another post! I want to speak to your MD!!!
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
