AM
Annelize M
1 reviews | Active since Jan 2016
14 Nov 2022, 13:34
INCOMPETANCE OF VODACOM CONSULTANTS
I have been struggling with vodacom since the beginning of the year regarding a phone. Now am still struggling with my billing. Credits where app**** accirding to Kagiso at CEO office of Vodacom but when the debit order went off the full amount was debited. I demanded my account set to current because it is a mess and it is ridiculous that Kagiso can't see that the credits that he apparently spied was nit app**** when debit order went off.
I WILL NOT SETTLE FOR ANYTHING BUT MY ACCOUNT SET TO CURRENT I AM SICK OF KEEPING SHOWING VODACOM THE MISTAKES THEY MAKE.
I WILL NOT KET IT GO THE PIEPME RESPONSIBLE FOR THESE MISTAKES MUST BE HELD LIABLE.
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Replies (1)Vodacom's replyOfficial
14 Nov 2022, 13:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2022, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
