AM
Annelize M

1 reviews | Active since Jan 2016

14 Nov 2022, 13:34

INCOMPETANCE OF VODACOM CONSULTANTS

I have been struggling with vodacom since the beginning of the year regarding a phone. Now am still struggling with my billing. Credits where app**** accirding to Kagiso at CEO office of Vodacom but when the debit order went off the full amount was debited. I demanded my account set to current because it is a mess and it is ridiculous that Kagiso can't see that the credits that he apparently spied was nit app**** when debit order went off.

I WILL NOT SETTLE FOR ANYTHING BUT MY ACCOUNT SET TO CURRENT I AM SICK OF KEEPING SHOWING VODACOM THE MISTAKES THEY MAKE.

I WILL NOT KET IT GO THE PIEPME RESPONSIBLE FOR THESE MISTAKES MUST BE HELD LIABLE.

0
Replies (1)
Vodacom
Vodacom's reply14 Nov 2022, 13:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team