Incompetance and rude agents

I'm literally still dizzy from the terrible experiece I receive this morning. I mean I thought Cell C customer service was bad but BOY !!!this girl takes the cup. Busisiwe Mafanhla (Porting Department) . I called in this morning after endless calls with vodacom for something as simple as porting my number from cell c . And boy did this call leave a bitter taste in my mouth. Ive been trying to port my number since the 2nd October Imagine!, this process is supposed to take 24-72hours at the most, today is the 24th October and guess what? Im still waiting. This is by the way my business line, and the main reason I URGENTLY need this port is simple , cell c stugluggles with their network connection and Iv lost so much business due to the fact that customers cant get ahold of me half the time. So this morning at 8:27am, there I was trying to follow up and check what the actual problem is and it started well I must say , but the switch flipped very quickly and it went south from there. The next minute this lady was threatening to hang up if i dont listen to her, and well eventually she did hangup on me. I mean almost a month later Ive been trying to port my number and all I got was story after story and empty promises and insted of hearing my point of view so she can fibd a suitable solution, she'd much rather hang up after shouting at me from the top of her lungs? Ive even gone to a point of calling cellc to check what the hold up was, I have repeated the process 4 times already and still had no result. She was trying to shove down a "solution" that has't worked the last 4 times. Ive even asked her to refer me to someone else if she feels she cant help me and her response was hanging up? Wow!Is this how vodacom treats their customers? I am thoroughly disgusted by this I must say, this is not an introduction I was hoping for. And this woman clearly doesn't care about her job or her customers. Im the one who should be ****ed after a month of run arounds and no results. I should be the one shouting at the top of my lungs with frustration from the incompetant /clueless agents, not the other way around. VODACOM you must address this type of behavior. Unless if this is the standard and behaviour you guys encourage. Sis on you!