AW
Alta W

1 reviews | Active since Jan 2011

14 Mar 2018, 13:05

Incompetance ?

Enjoy Vodacom's response to new bussiness and new earnings and duty to shareholders. !! "If you don't hear from us within the next 24 hours, please call ********** 4, FREE from a Vodacom cellphone." This is a nice middle finger response or recognizing of their own incompetence, I would think.

0
Replies (1)
Vodacom
Vodacom's reply14 Mar 2018, 13:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team