Incompenent accounting and support

*********** accounting and no feed back on quiries, a system that does not work - adding another person invoice to mine, then suspend my number, many phone calls to various people and divisions, I receive a phonecall from accounts, they can see that there is a charge on my account that is not my invoice, they will sort it out, and sent me a reference number and come bac to me, that was weeks ago, no reference number, and still waiting for the call to sort the account out, receive invoices that state a zero outstanding balance but receive notices on messages of account being handed over, and a huge amount outstanding. My son has lost two work opportunities because the companies could not get ahold of him because the number is on suspension. It has been a battle this year with Vodacom, cannot wait for this contract to be done, I will never ever take anyhting out with Vodacom again, and I will advise other people to do the same, my daughter in Gauteng is having the same problems, it is always the system, no one can help as the system does not allow you to do this and that and you are transferred from one place to another, be on the phone with them for hours on end to finish the last conversation with, we will put you through to someone else and not resolving the problem. Pathetic, second time this year I had to stuggle for months before anything positive comes from it.