BI
Beaunita I
1 reviews | Active since Apr 2017
17 Nov 2015, 16:26
Incompantancy
I had 2 data contracts with vodacom, about 2montha ago a consultant called me to ask me if I want to upgrade my contract which I agreed. Today I got billed double, when I foned customer care they told me the consultant had opened 2 new contracts, so now I have 4 contracts. Now they can't help me. This is really unacceptable
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Vodacom's replyOfficial
17 Nov 2015, 19:23Hello Beaunita Isaacs ,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
Best regards,
Vodacom's reply17 Nov 2015, 19:23
Official
Hello Beaunita Isaacs ,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
Best regards,