TA
Timothy A
1 reviews | Active since Jul 2013
18 Oct 2021, 11:04
Incoming calls are UNKNOWN number after Upgrade.
I have been a loyal customer of Vodacom for over 10 years and now I am completely puzzled by the fact that after upgrading my package all my incoming calls are coming in as Unknown. I called Vodacom and they told me it was my phone settings. I changed phones and it's still happening? I don't know who else to speak to to have this resolved!
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Vodacom's replyOfficial
18 Oct 2021, 12:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Oct 2021, 12:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team