JE
Jean E

1 reviews | Active since Oct 2017

13 Mar 2018, 08:45

Incoming call list

I urgently need a list of incoming calls to my cell between 2018-02-08 and 2018-02-13. I was told when I phoned 114 that I can only obtain a list if there is a ***** case opened at the police. This is unacceptable. I use my phone for work and important issues needs to be solved, proof of calls made to me needs to be proved to resolve the matter. Surely as a life long client this shouldn't be a problem.

0
Replies (1)
Vodacom
Vodacom's reply13 Mar 2018, 08:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team