Incoming and Outgoing Calls Barred

I have received an SMS stating that both my outgoing and incoming calls have been deactivated due to non-payment. I am aware that I have not paid my Vodacom account and will pay this in full on or after 1 March 2018 (Unfortunately the company I work for has a different bank account to me). Now NOBODY can get hold of me if they need to get hold of me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Vodacom has NEVER blocked bot my outgoing and incoming calls. In the past they have only blocked my OUTGOING calls. When I do call and query something all I get is an "I do understand how you feel and your frustration mam." NO YOU DO NOT UNDERSTAND MY FRUSTRATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IF YOU DID, THEN YOU WOULD HAVE COMMUNICATED THIS!! I Have tried to explain this to Renilwe at your collections department, who in turn has interrogated me and has told me in her exact words "If you knew you were not getting paid, you should have contacted Vodacom and made alternative arrangements" My dear sweetie pie Renilwe, I ask this AGAIN!!!!! IF I DID NOT KNOW I WAS NOT GETTING PAID FOR JANUARY, HOW ON EARTH DO YOU EXPECT ME TO TELL YOU I AM NOT GETTING PAID????????????????????????????????

To end this I request someone of higher authority to contact me to resolve this and to have my phone back to softblock so that I can receive calls. I do not stay with family, so if anything such as an emergency has to occur, they cannot get hold of me. Unfortunately I will then hold Vodacom solely reliable for that.

Furthermore, once I have paid Vodacom, I want NOTHING further to do with you guys.