Incident INC***

Vodacom cannot get my tablet to work. I have been to the Vodacom store in Centurion more than 3 times to sort out my query but the supervisor, manager and client service department cannot provide me with any positive outcome. It seems like they are either clueless or rely on some higher power to resolve my problem. apparently,someone didnt allocate my data. I got told it was resolved but now I get told that \we are only a franchise and cannot do anything but escalate the issue\" How pathetic is this? Vodacom get your house in order and sort out this mess. "