Incensed Vodacom Subscriber

RE: VODACOM When my account was higher in March 2021, I phoned Vodacom to ask why ? I was told that I asked for a U Choose Flexi 65 for a 25 year old Nokia phone. Number *** They told me I did this on the 25th March at 4.25pm. I have asked for the recording many many times. I did not upgrade it as I have been unemployed since the beginning of Covid. I have posted a Review on Hello Peter and Vodacom rep**** that they would get back to me, they have not. I was also contacted by Vodacom on the 14th May, 2021 at 8.04 am telling me that Tanya Deane would contact me regarding this. She has not contacted me. I was given the Reference I-***. I am getting very desperate about this as Vodacom are using stalling tactics to make me pay for longer and then eventually just give up in desperation and pay for a further 2 years. .