INAPPROPRIATE SERVICE

Apon sending a 2 complaints to vodacom, I have only received feedback on one of the complaint...The agent that called me back about the 2 conplaints only managed to give me e ref number and not an account number(to make payment) how do you then make an electronic payment and to which back does vodacom bank with?

With regards to the other Complaint, The agent that called me on Friday made it seem like vodacom was doing me a Favour by giving me a contract, I then told her, if that’s vodacoms attitude to me, then I will close all of my contracts with and take it to service provider that will treat me like a client.. her response was “ok” How does vodacom has an individual working with no customer service experience...she then rep**** I can only give you 2 gigs My reply was u paid for 5. Her reply was..”well there’s nothing I can do if you don’t want the 2 gigs I am giving you... My reply was I pay for 5 not for 2

Iam sorry but she was not understanding at all...