MM
Mahomed M

1 reviews | Active since Jun 2019

09 Jan 2020, 10:46

Inappropriate deceit vodacom departments failed to remedy to date.

Have been deceived since my upgrade 30/11/2019 to date. Cannot understand have been charged inappropriately and provoked and antagonized by Gaby, Vanisha and Sandile. The business since 2014 never defaulted on a payment. It occured since Mr Asaph confirmed in writing the credit will be passed and nothing to date:------ Forwarded message --------- From: Prince, Asaph, Vodacom South Africa <***> Date: Wed, 4 Dec 2019, 11:42 Subject: Re Credit To: *** <***> Cc: Magongwa, Neo, Vodacom South Africa <***>

Good day

Please find your reference number for the credit to be passed on your account S4-4J81F-FP0P3, I really apologize for any inconvenience caused by all of this.

Regards

Asaph Prince TechCare: Data and Care Consultant

Vodaworld Vodacom World

Midrand

***

0
Replies (1)
Vodacom
Vodacom's reply09 Jan 2020, 11:22
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team