MH
Mahomed H

1 reviews | Active since Feb 2011

14 May 2024, 07:59

Inappropriate deceit **** unknown debits to account after paying statement in full.

Inappropriately charged for a line that's part of a duo package unknown charges to date does not reconcile with statement. Beware consumers Vodacom ****s clients to sign up two years contracts also with fixed billing thereafter they increase the tariff despite the fixed contract billing. They quick to overcharge, deceive clients inappropriately no laws that governs these telecommunications companies. The moment we in arrears they hand us over, charge penalties and interests!

0
Replies (1)
Vodacom
Vodacom's reply14 May 2024, 10:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team