MM
Mahomed M
1 reviews | Active since Jun 2019
02 Dec 2019, 13:12
Inappropriate deceit# Black Friday#
#Black Friday# updated my contract as per fixed price of R549.01 hence have no idea reason you sending me sms to debit my account with R98???
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Vodacom's replyOfficial
02 Dec 2019, 14:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2019, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Dec 2019, 09:30Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback has been provided and your query has now been resolved. Regards Consumer Website Team
Vodacom's reply11 Dec 2019, 09:30
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback has been provided and your query has now been resolved. Regards Consumer Website Team