MH
Mahomed H
1 reviews | Active since Feb 2011
21 Apr 2019, 15:01
Inappropriate deceit
Not able to call *120*277# it says sorry out of credits. Vodacom services not working properly when i have sufficient airtime it says i dont yet have not subscribed to any wasp or any video games. Why is my voluntary call limit used and whom has authenticated this have nit given Vodacom nor have i subscribed to any of these services.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Apr 2019, 15:54 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Apr 2019, 15:54
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Apr 2019, 10:10Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your account is managed by Vodacom Business and you can reach them directly on ***. We've requested this matter be prioritized on your behalf. The reference number is EC-1R12-2O3X8X.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your account is managed by Vodacom Business and you can reach them directly on ***. We've requested this matter be prioritized on your behalf. The reference number is EC-1R12-2O3X8X.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Apr 2019, 10:10
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your account is managed by Vodacom Business and you can reach them directly on ***. We've requested this matter be prioritized on your behalf. The reference number is EC-1R12-2O3X8X.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your account is managed by Vodacom Business and you can reach them directly on ***. We've requested this matter be prioritized on your behalf. The reference number is EC-1R12-2O3X8X.
Regards
Vodacom Consumer Website Team
Best regards,