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Mahomed M
1 reviews | Active since Jun 2019
04 Dec 2021, 13:30
Inappropriate deceit
Margaret Baloma mentioned it will take 48 hours to resolve as Oppo consultants in Vodacom have been marketing their deals as business requirement was same deal as before however returned the tablet and Margaret changed the documents yet bill so far and invoice is incorrect. Duplicated R230 whilst combo deal. Inappropriate deceit as R569 as per signed contract.nsudden hidden charges VAS R9.99 and National 0.81. NOTHING RED THEY Deceive You as they gave 4 months free red insurance yet billed. HOW IS IT FREE. Consumers beware they talk right and walk left. how is it R569 we signed up for only and now additional unknown charges. beware consumers
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Replies (5)
Vodacom's replyOfficial
06 Dec 2021, 09:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2021, 09:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Mahomed M's updateReviewer Update
06 Dec 2021, 09:09Already 7 days since 28th November 2021. Vodacom knows full well how to deceive clients as managers train consultants to lure clients by signing contracts fixed for R569 only. Free red COVER insurance for 4 months yet they statement with insurance charges R33.33 how is it free and we have out insurance . unknown vas 9.99 rand another unknown charge and 0.
81 cents another unknown charge. Beware consumers check ur statements
81 cents another unknown charge. Beware consumers check ur statements
MM
Mahomed M's update06 Dec 2021, 09:09
Reviewer Update
Already 7 days since 28th November 2021. Vodacom knows full well how to deceive clients as managers train consultants to lure clients by signing contracts fixed for R569 only. Free red COVER insurance for 4 months yet they statement with insurance charges R33.33 how is it free and we have out insurance . unknown vas 9.99 rand another unknown charge and 0.
81 cents another unknown charge. Beware consumers check ur statements
81 cents another unknown charge. Beware consumers check ur statements
MM
Mahomed M's updateReviewer Update
06 Dec 2021, 14:32Still unresolved already more than 72 hours. Oppo faulty phones battery dies not last either
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Mahomed M's update06 Dec 2021, 14:32
Reviewer Update
Still unresolved already more than 72 hours. Oppo faulty phones battery dies not last either
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Mahomed M's updateReviewer Update
06 Dec 2021, 14:32*** does not work either
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Mahomed M's update06 Dec 2021, 14:32
Reviewer Update
*** does not work either
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Mahomed M's updateReviewer Update
07 Dec 2021, 09:16False misleading marketing tactics from Vodacom Agent Margaret Baloyi. Unknown charges R98 X2, whilst free red insurance 4 months yet she activated monthly charge R 33.33, VAS R9.99, R230 unknown, 0.81. Total unknown R472. Have repeatedly enquired about any additional or hidden cost other than signed R569 was told no hidden costs. yet when receiving my bill on the Vodacom application R472 additional cost. Cannot be forced to pay that which my company no I have not budget for and that which only signed at Vodacom for R569 only. Called Margaret last week she mentioned it will take 48 hours to reverse the R472. Already a week nothing has been done. She confirmed telephonically from *** yesterday she will make payment nothing received to date. Consumers beware
MM
Mahomed M's update07 Dec 2021, 09:16
Reviewer Update
False misleading marketing tactics from Vodacom Agent Margaret Baloyi. Unknown charges R98 X2, whilst free red insurance 4 months yet she activated monthly charge R 33.33, VAS R9.99, R230 unknown, 0.81. Total unknown R472. Have repeatedly enquired about any additional or hidden cost other than signed R569 was told no hidden costs. yet when receiving my bill on the Vodacom application R472 additional cost. Cannot be forced to pay that which my company no I have not budget for and that which only signed at Vodacom for R569 only. Called Margaret last week she mentioned it will take 48 hours to reverse the R472. Already a week nothing has been done. She confirmed telephonically from *** yesterday she will make payment nothing received to date. Consumers beware