MM
Mahomed M
1 reviews | Active since Jun 2019
28 Feb 2022, 08:15
Inappropriate deceit
Have one month free theft cover ends on March 31. Vodacom has offered me insurance yet they charging me again inappropriate deceit from 1st March whilst have one month free left.Dear VodaSure customer, you have 1-month free Theft device cover left. If you would like to continue cover for R40.00pm please visit https://vodasure.vodacom.co.za/devicecover/red-deals/?leadId=b186d39a-5725-43b8-8145-d***d53e T&Cs apply. Opt-out: SMS STOP to 31118.
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Vodacom's replyOfficial
28 Feb 2022, 10:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2022, 10:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team