NM
Naeema M
1 reviews | Active since Jun 2019
13 Dec 2019, 12:04
Inappropriate deceipt
2 days later Vodacom still did not contact me upon my complaint.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Dec 2019, 16:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2019, 16:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Jan 2020, 08:43Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback has been provided to you, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply03 Jan 2020, 08:43
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback has been provided to you, your query has now been resolved. Regards Consumer Website Team