QT
Qonda T

1 reviews | Active since Jan 2014

07 Jul 2015, 13:19

INADEQUATE SERVICE+BAD ATTITUDE

I am writing this report an unfortunate poor service that happened to me at the Vodacom store in Golden Acre, I with Ibrahim, worse agent ever, his attidude is sour.I left the store not sure what to do, I thereafter came back after 2 days and I dealt with the store manager-Lovemore.<br> <br> Long story short, he had me signed paper work for my phone to be sent to VODACOM REPAIR POINT and I received a JOB NUMBER ***4 saying that \THE PHONE HAS BEEN BOOKED IN AND WILL BE SENT TO THE NEAREST VODACOM REPAIRS OUTLET"AND I RECEIVED ANOTHER SMS SAYING IT HAS BEEN RECEIVED BY VODACOM REPAIRS IN TYGERVALLEY.<br> I THERE4 CALLED THE REPAIR POINT AND SPOKE WITH KAYLER TESNER"

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2015, 14:19
Official
Hello Tshepo@10,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team