RM
Rene M

1 reviews | Active since May 2013

07 May 2019, 12:40

inadequate

you guys are wasting my time!! I requested help on the 16th of april 2019 and I am still waiting for assistance or at least some feedback. you guys can't be that useless!!!!

0
Replies (5)
Vodacom
Vodacom's reply07 May 2019, 13:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply13 May 2019, 11:41
Official
 Dear Rene 

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team 

Best regards,

RM
Rene M's update12 Jun 2019, 10:29
Reviewer Update
Hi Guys,

This issue was resolved only for a few days this month, I am having the same problem with my data depletion, please help. 
RM
Rene M's update14 Jun 2019, 11:13
Reviewer Update
can some one help me with this!!!!
RM
Rene M's update01 Jul 2019, 15:19
Reviewer Update
this is not resolved!!!