FH
Francois H

1 reviews | Active since Nov 2017

14 Nov 2017, 12:30

Inacurate information

Vodacom send u a SMS claiming you can buy 50 megs of Data for R4 to be used in the next hour and then deduct R 5 from your airtime. Pathetic

0
Replies (2)
Vodacom
Vodacom's reply14 Nov 2017, 12:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply21 Nov 2017, 08:35
Official

Dear Francois Hattingh,

I do apologise for the delay in response.

I've responded to you via SMS with feedback.

Thank you for your patience.

Regards,

UW

Best regards,