1 reviews | Active since Dec 2017
Inaccurate information from Vodacom Agent
I ahve a contract with Vodacom for more than 35 years now and yesterday on 07/05/2025 I received a call from one of Vodacom's Agent regarding my contract. I was told that Vodacom has reviewed my contract and find out that I am paying more for airtime and they are offering me a better package that will even reduce my montly fee and get more airtime on top of that. When they send the documents via email, I was shocked to see that wht was expalined to was completely different. I was moved from paying R160 VAT inc to paying R300 VAT inc. I am just wondering how many of their customers are being misled by the so called Agent ( Calling on behalf of Vodacom). Soon we will move to a different service provider that will offer us better service. I have asked them to cancel the contract as for me it was not the truthful about the package . Ref Number about cancellation: ***
