Inaccurate billing, unprofessional staff

Good day,<br> <br> It is with much upset that I am having to write on Hello Peter yet again. I certainly understand the extent of the enormity of vodacom but I do believe that certain things should not happen.<br> <br> I have repeatedly been receiving sms's continuously that stat3 have I have 'X' amount of data left when in fact I have data left. Further the App balance and the *111# balance reflect different balance amounts. <br> <br> I have attempted numerous times to call customer service however I cannot hear the assistant due to loud noises and screaming in the background which I have complained about before.<br> <br> I attempted to purchase data today (R29/100mb's) however it told me I have insufficient funds, which I did not, I have now had to spend more money unnecessarily and received less data.<br> <br> I find this very frustrating and now all my data Is finished and my airtime is being consumed.<br> <br> I hope to hear from you soon with positive feedback.<br> <br> I apologise for the complaint but I am left with no other option.