LG
Leon G

1 reviews | Active since Oct 2014

20 Feb 2015, 12:19

INABILITY TO RECTIFY ACCOUNT

The firms partners decided to dissolve the partnership which was communicated to Glen Loubsher at Vodashop Nelspruit as and when the decision was made (not when the actual split took place, but way in advance. Mr Loubsher was requested to ensure that certain cellphone numbers should be taken of the ONENET system as well as the sponsorship of the exiting partners cellphone account. This was in December. When the full installment reflected on my bank account, once again in January and February, Mr Loubsher was contacted to explain the breakdown of the debit order. To date, he has failed to reply to our emails and requests which we follow up on a daily basis.

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Replies (1)
Vodacom
Vodacom's reply20 Feb 2015, 12:59
Official
Hello LG88,

We do thank you for the posting

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team

Best regards,