1 reviews | Active since Jul 2015
Inability to migrate my number
Referring my review on 2018-01-25 08:49:53 and comment on 2018-01-30. Vodacom has still not been able to migrate my number with a new contract. I received an email on 2018-01-30 and a call from the sales support team, but they have not yet managed to migrate my number. They were going to get back to me, but to date I have not received any further feedback. This number is used for business purposes and customers cannot get hold of me. Should've stayd with MTN.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team