Inability To Do Their Jobs

I ordered a new cell phone on contract online, (Tuesday 2015-08-11), the process was quick and painless. I received my phone the very next day and couldn't be happier. BUT WAIT, Vodacom in all their wisdom decided to send me the incorrect sized sim, the new phone takes a nano sim, the smallest one you get. I promptly called After sales department who said they would send the \NANO SIM"to me. I waited patiently and what i received was again the incorrect sized sim. So I will be cancelling my contract and taking my business else where as it is perfectly clear VODADOM is not the network for me! If they cant get a sim card right what can they?"""