Inability to deliver, a simplistic solution to their own productivity.

What frustrates one the most is the inability to deliver, yet advertise a product,

I was in the market looking for a Tablet, noticed Vodacom has a nice deal on a Samsung Tab S8, I did the application online and was subsequently approved,

Get the sms to say delivery will happen in XYZ days,

15 minutes later get a message that states product out of stock, NO ETA given. How is that even possible that no ETA can be given?

What I seriously cannot fathom is why not install a simple plug in onto the website to say "IN STOCK OR OUT OF STOCK" with all the tech these conglomerates are running, they cannot say to a consumer if there is or is no stock and leave the client hanging in limbo...

Vodacom, it's sad, sad that you will sign up a deal in a jiffy but have the inability to deliver the same without making mention if or if there isn't stock.

If I knew there was no stock I would've gone with a unit that was in stock...

This tablet is a critical part to my Sim Racing, it's a critical component to my entire rig actually. Now there is a missing component with no ETA....

Please do relook your website and install a plug in to link to your stock management systems to assist clients making better and more informed decisions, this will reduce your complaints and frustrated clients, increase productivity in house to prevent valuable wasted time processing a order that cannot be completed, further creating a backlog on your own end.

Look at the productivity perspective of this, look at your clients perspective from this and improve based on this.

I doubt this message will get to anyone in management, and that they would even relook at their processes.

All I'd like is either an update as to when or even if the unit will ever come back in stock, failing which, let's go with a unit up which is in stock.