In violation of the Consumer Protection Act

<p>I have now reached the point of utter frustration with Vodacom and the poor service (or rather non-service) received. I''ve been trying since 8am this morning to get assistance with upgrading on my account, every department puts you through to another and no one is willing to assist.</p> <p> </p> <p>This is not the first time i encounter a problem with Vodacom, it's been happening continuously the past few months, so much so that I am now considering not to upgrade with them and to rather take my business elsewhere.</p>