In Tears and Treated with disrespect!!

I have never had so many problems in my life with Vodacom in Canal Walk! I Took my phone in for the third time to be repaired because of a faulty screen installed by your store on the 9th of February. I phoned the store two days later to confirm if my phone had been looked at and very excitedly I was told that my phone was ready for collection. I drove to the store to go and pick up my phone and got told by a VERY miserable agent that my phone is not ready and will not be ready any time soon. I then spoke to the manager who's name is Steven who was so rude that actually was able to bring me to tears!<br> I then got a phone call from Cellsure to tell me very rudely that the form I filled out for insurance was incorrect and my father would need to refill out the form. I was sent the form and my father emailed it through on Saturday night.<br> It has now been another 5 days and I have not heard A WORD from vodacom, I followed up once again with Vodacom Canal Walk who said to me that Cellsure had not received my form. I resent it again and since yesterday I have not heard a word!!!!<br> I have been given the worst service in the world, I have been a client of yours for over 10 years and I have nev