MR
Maritsa R

1 reviews | Active since Sept 2014

20 Dec 2017, 13:41

In or Out of Stock

We app**** online for the IPhone X 64gb on 10 December. According to the website there was stock available. I have the email to confirm this. We have done a few live chats and according to these chatters the phone is currently on back order and they do not have stock. Now understand the reason why we app**** for this is because I'm currently with another service provider and am struggling very badly with them. Thought, that Vodacom would be a better choice, well it seems not. These chatters cannot even tell me when we will receive our order. According to the shop at Wonderpark, we would be lucky to receive our order next year late January.

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Replies (2)
Vodacom
Vodacom's reply20 Dec 2017, 14:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Dec 2017, 13:28
Official

Dear Maritsa,

Thank you for taking my call.

As discussed, you've advised the device was delivered.

I do apologise for the inconvenience caused.

Regards,

UW