In Jan 2023 I phone precancellation at Vodacom... I give my reason why I need to do so. On 30th Jan they give me the full settlement amount which I paid in full on 2 Febr 2023... I mail all paper work to their email as requested. March I receive a call th

In Jan 2023 I phone precancellation at Vodacom... I give my reason why I need to do so. On 30th Jan they give me the full settlement amount which I paid in full on 2 Febr 2023... I mail all paper work to their email as requested. March I receive a call that I was in arrears, I explian that the subscription is paid in full. No response I resend all my proof again and still no response. Only mail I received from them is that my account is still in arrears.