In breach of POPI
<p>I requested a copy of my contract or an invoice so I could get my device repaired at samsung.</p> <p>I was given the run around at the call centre till I spoke to a manager who gave me an email address.</p> <p>They wanted an affidavit for my contract to be released however they sent me another clients contract and id copy. I work in a bank and with the info vodacom has given me I can easily open an account and take outhe credit on that clients name.</p> <p>Its now over a month and vodacom is ignoring my emails..</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Junaid,
As discussed this matter will be addressed.
Regards,
Cassandra
Dear Junaid,
As discussed this matter will be addressed.
Regards,
Cassandra
