1 reviews | Active since Jan 2018
In authorized change of contract
Having called in to arrange price match deal, consultant “ upgraded” me - I have made close to 25 calls to various call Centre operatives, issue not resolved. I am now paying more on contract than before I called in.
The original call recording has been conveniently “ lost” , but of *********** ******!
Hours in my small business lost.
Personal visit to store also not resolved issue
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team