1 reviews | Active since Jun 2017
In Area's because they failed to debit then I personally paid in store.
<p>Hello</p> <p> </p> <p>I HATE VODACOM , it's really ripping people off. This is how it goes down , this is how they make big profits....</p> <p> </p> <p>They have a debit date AGREEMENT with you , they fail to debit, they charge you R100 for their failure to debit.</p> <p> </p> <p>I took initiative , PHYSICALLY went in store to PAY my contract on the 26th , then they still debited and I reversed the PAYMENT I had PHYSICALLY paid.</p> <p> </p> <p>Now I am told I owe an amount I know nothing about and no one can really explain this whole mess.</p> <p> </p> <p>I am currently sitting with a blocked PHONE that only works under WiFi.</p> <p> </p> <p>I have a lot of complaints... but for now il state this one.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
As discussed, we have assisted with your query.
Regards
TS
Consumer Website team
Dear Customer,
As discussed, we have assisted with your query.
Regards
TS
Consumer Website team
