1 reviews | Active since Sept 2011
In a crime ridden country Vodacom drags their feet to help customers aiding ********* indirectly
<p>I have been waiting for Vodacome to help me with my IMEI number for the 2nd week running now. Iis highly frustrating. There is a window of opportunity for me to track down my ****** tablet BUT you are making it impossible to do this. What is the delay Vodacom? </p> <p> </p> <p>If you can't have the decency to respond to me contact SAPS directly and give them the IMEI number. CAS 385/8/2016</p> <p> </p> <p>Can't believe I have to beg for this. </p> <p> </p> <p>I will never support your organization again and will make sure I spread the word via social media about you lack of interest in assisting in a ******** matter. </p> <p> </p> <p>You are aiding the ********* of this country to make hay while customers sit and beg you for something that would take anyone with half a brain a few seconds to asssit with. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still no contact from Vodacom.
Thank God I do not spend any money with you anymore. Would feel violated should I be paying you and you treat me like this. Feel for the people who spend and get this treatment. How embarrasing for SA's "biggest"cellular provider. Waste of time that's what you and your service is.
Copy and paste the same reply - seems the only thing you worthy of doing for complaints.
Still no contact from Vodacom.
Thank God I do not spend any money with you anymore. Would feel violated should I be paying you and you treat me like this. Feel for the people who spend and get this treatment. How embarrasing for SA's "biggest"cellular provider. Waste of time that's what you and your service is.
Copy and paste the same reply - seems the only thing you worthy of doing for complaints.
Dear Customer
We apologise for the inconvenience in this regard.
We were unable to reach you on your contact nr. We have requested further details via email.
Regards
RoderiqueLategan
Dear Customer
We apologise for the inconvenience in this regard.
We were unable to reach you on your contact nr. We have requested further details via email.
Regards
RoderiqueLategan
Hi Roderique
I received your mail and have responded. Not sure why you couldn't get through. Phone is always on but mail has been sent from my side.
Will await your feedback via mail.
Regards,
Kaveek
Hi Roderique
I received your mail and have responded. Not sure why you couldn't get through. Phone is always on but mail has been sent from my side.
Will await your feedback via mail.
Regards,
Kaveek
