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Attie W
1 reviews | Active since Dec 2021
11 Sept 2024, 09:44
IMPROVEMENT ON COVERAGE OF VODACOM
I want to thank Vodacom for the past week uninterrupted coverage in both areas namely, Pelzvale AH and Glenharvie.
I received a call from Vodacom where the consultant promised to provide me with an update on the repairs on the tower being vandalized.
I did not receive any update.
Please continue with the good service.
As a NOTE: Let's not blame theft or power interruptions on poor coverage as per your reply to me. You should upgrade your system to prevent ANY INTERUPTIONS. Should I skip my service agreement with Vodacom only ONCE, legal action will follow.
THIS AGREEMENT IS BETWEEN BOTH ME, THE CUSTOMER AND VODACOM. LET'S KEEP TO THE AGREEMENT.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
11 Sept 2024, 12:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Sept 2024, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AW
Attie W's updateReviewer Update
11 Sept 2024, 12:34Thank you for your response. I notice that this is an automatic repetitive reply which, serves no value!
AW
Attie W's update11 Sept 2024, 12:34
Reviewer Update
Thank you for your response. I notice that this is an automatic repetitive reply which, serves no value!
