AW
Attie W

1 reviews | Active since Dec 2021

11 Sept 2024, 09:44

IMPROVEMENT ON COVERAGE OF VODACOM

I want to thank Vodacom for the past week uninterrupted coverage in both areas namely, Pelzvale AH and Glenharvie.

I received a call from Vodacom where the consultant promised to provide me with an update on the repairs on the tower being vandalized.

I did not receive any update.

Please continue with the good service.

As a NOTE: Let's not blame theft or power interruptions on poor coverage as per your reply to me. You should upgrade your system to prevent ANY INTERUPTIONS. Should I skip my service agreement with Vodacom only ONCE, legal action will follow.

THIS AGREEMENT IS BETWEEN BOTH ME, THE CUSTOMER AND VODACOM. LET'S KEEP TO THE AGREEMENT.

0
Replies (2)
Vodacom
Vodacom's reply11 Sept 2024, 12:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AW
Attie W's update11 Sept 2024, 12:34
Reviewer Update
Thank you for your response. I notice that this is an automatic repetitive reply which, serves no value!