Impossibly slow response leads to buyers remorse

<p>Vodacom is impossibly slow, and obtuse:<br /><br />On the 3rd April I asked for assistance to upgrade via email as my phone was ******.<br /><br />On the 18th April (today) I get a message "Please contact our Upgrade department the call is free from vodacom number,the number to call is ********** "<br /><br />Honestly, I have no idea why I renewed my contract with Vodacom... Telkom would have been cheaper, faster and less aggravation than the last two weeks.</p>