JB
Johan B
1 reviews | Active since Nov 2017
02 Sept 2019, 17:47
Impossible Vodacom fibre cancellation
After 2 years of pathetic service from vodacom fibre with fair usage policy and throtteling nonse.I want to cancell my contract.I signed and sent in the Cancellation a week ago they have still not sent the cancellation to Frogfoot ao i can change sercive provider.What do i do
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Vodacom's replyOfficial
03 Sept 2019, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2019, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team