1 reviews | Active since Jul 2017

06 Jul 2017, 17:17

Impossible to stop Vodacom spamming me

<p>I bought a new sim card, with the soul purpose that only my wife has that number, because my everyday / business phone receives a ton of irritating spam everyday. </p> <p>But now I cant get Vodacom to stop smapping me on this new nr. Everyday they send me a sms to subscribe to soccer news, and then now they started phoning me giving me options for new ringtones? </p> <p>I then phoned Vodacom customer care 5:04pm July 6th and spoke to Lucky, he said that he is verry sorry, but Vodacom will always spam me, there is no way to opt out.</p> <p> </p>

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Replies (3)
Vodacom
Vodacom's reply07 Jul 2017, 07:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Jul 2017, 11:19
Official

Good Day

Kindly note that your query has now been resolved.

Regards

Dc

's update10 Jul 2017, 12:32
Reviewer Update

Lets Hope this now sorted