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AL
Antony L

1 reviews | Active since Jul 2021

26 Jul 2021, 08:36

Impossible to make contact

I would like to please have a meeting with the KZN Regional Manager for Vodacom Home Fibre regarding Ref SR*** for account VB013401-0.

0
Replies (4)
Vodacom
Vodacom's reply26 Jul 2021, 09:05
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
AL
Antony L's update26 Jul 2021, 16:07
Reviewer Update
Unfortunately no surprises here. When will I enjoy the contact requested or be provided with the requested contact details?
AL
Antony L's update27 Jul 2021, 07:42
Reviewer Update
Subject: Impossible to make contact – The saga continues: Day 10

Further to my numerous telephonic requests and post above on 26th July 2021, I would like to please have a meeting with the KZN Regional Manager for Vodacom Home Fibre regarding Ref SR*** for account VB013401-0.

AL
Antony L's update27 Jul 2021, 11:33
Reviewer Update
It has not been resolved and I have not enjoyed the contact requested. Regardless, my request remains for the KZN Regional Manager for Vodacom Home Fibre to contact me, his client