Impossible to get through to accounts department

Phoned customer case. asked the agent to transfer me to accounts. line died.he told me to call *** if the line got cut off. called this no and got through to customer service again, not accounts. asked the person to transfer me to accounts and when the next person answered I was back at customer care. this is not the first time that this has happened. Please get somebody from Vodacom Business accounts to contact me.