JV
Johan V

1 reviews | Active since Sept 2017

04 Oct 2017, 09:50

Impossible to get service

After 9 calls I end up talking to a team leader, Kedi, who is so honest that it borders on rudenss. How do I get pass the customer care centre to have a problem resolved.

0
Replies (1)
Vodacom
Vodacom's reply04 Oct 2017, 09:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team