Impossible to get number ported!!!

Extremely Frustrated!! I am trying to port a pre-paid Cell C number to Vodacom. I took out a new Vodacom Contract telephonically. The lady performed a Porting request. We received a SMS with a PIN that we gave to the lady. We received an SMS saying that as from 31/12/2015 the number is a Vodacom number. It is still active on Cell C!<br> <br> Phone 111 - They cannot assist.<br> Send PORTME *** to *** and received SMS saying that due to technical difficulties the request cannot be processed.<br> Phone *** and received message that the call centre only opens from 9am. Try after 9am and now it says that due to unforeseen circumstances the call centre is not available.<br> <br> Are you going to port the number *** to Vodacom Sim *** immediately or are you forcing me to stay at another network and stiff this new contract.<br> <br> What makes it very difficult is that my mother is with the phone/number/new contracts sim in Cape Town and I took out the contract and is in Centurion.<br> <br> Your choice to help me or not.