1 reviews | Active since Jan 2017

07 Feb 2017, 17:58

Impossible to get into contact with - Vodacom shocking customer service

<p>Ordered my Iphone on the 16 Jan.</p> <p>Still waiting to receive it!!!</p> <p> </p> <p>Guy calls but doesnt leave any number to callback on.</p> <p> </p> <p>Not bothered to assist or make an effort to sort out.</p>

0
Replies (2)
Vodacom
Vodacom's reply08 Feb 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Feb 2017, 10:40
Official

Will forward an email with feedback from Bytes