Impossible to get Clarity or Service

This company has been reported so many times, but still very very poor service!!! Still impossible to reach them to sort out your account.

Making it unbearable to try and get help leaving you with the only option which is to pay amounts that you don’t know where it’s coming from.

You go in for an upgrade, can’t cancel old expired contracts in store, inside the store they can add whatever on your account, amounts not adding up to what you’ve signed up for.

Oh and try to cancel your contracts? impossible to get through

Suddenly they’re deducting almost double your initial installment with no one being able to tell you why, contracts which have expired suddenly on month to month, unable to cancel it.

And you should just pay whatever ridiculous amounts. No chance of being refunded or credited for months and months of payments debited on expired contracts.

Then threats of handing you over because you are not paying the ridiculous amounts???

Spending hours and days trying to actually get through on their customer service lines with no success. Being put through to this or that department, cut off after explaining for the hundreth time???

Impossible to cancel contracts! You should just pay whatever they say or they will switch it off???

Officially the worst service in the world. This company must be dealt with somehow.