ME
Maria E

1 reviews | Active since Aug 2018

07 Dec 2022, 17:12

Impossible to do anything

Not one of the self service options work. Please respond to my email for arrangement. Please don’t call me as I refuse to speak to rude agents.

0
Replies (2)
Vodacom
Vodacom's reply08 Dec 2022, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply09 Dec 2022, 15:07
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note we have rep**** to you via email.  Regards Consumer Website Team

Best regards,