1 reviews | Active since Oct 2012
Impossible to cancel with Vodacom
I immigrated to the UK earlier this year. Paid my early cancellation penalty fee with Vodacom in December 2017 after which my contract was still not cancelled. I cancelled again in February 2018. They ensured me my account was cancelled but I still got billed R800 in July. I am feeling so hopeless. Will I forever get billed by Vodacom for services not used and a contract that was paid up and cancelled more than once? Vodacom. I beg you. Please stop billing me!!!!!!!!!!!!!!!!! What else must I do to get you to cancel me and leave me alone?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Maretha
Kindly note that we will be emailing you as we need to clarify the detail provided.
Kind Regards
CJ
Hi Maretha
Kindly note that we will be emailing you as we need to clarify the detail provided.
Kind Regards
CJ
