MA
Moosa A

1 reviews | Active since Jun 2010

24 Jun 2025, 20:51

Impossible to cancel VODACOM contracts that have reached their full term.

Vodacom is at it again! Several call for cancellation. Sudden dropped calls when they realise you are not willing to renew frustrating you for another 30 minutes and doing the same. This is daylight *******. Contracts have reached full term of 24 months but its impossible to get them to cancel. All they want to do is retentions or ***** your money for months on end!

0
Replies (1)
Vodacom
Vodacom's reply25 Jun 2025, 08:09
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team