Impossible to cancel data contract!

Item: Vodacom
Rating: 1
Author: Shaun F

I am trying to cancel a contract with Vodacom. I have waited for more than 50 minutes for assistance. This is really disappointing. I have been a customer for over 30 years.

Presently I have a fibre contract, 3 cell phone contracts and a data contract. Vodacom called me with a request to upgrade 3 contracts, one of which I wish to cancel.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 Aug 2025, 13:15

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply26 Aug 2025, 13:15

Official